Business Records
Authorized office staff workspace for maintaining private business records.
Record workflow
- New or requested change: record enters the office review queue.
- Staff review: an authorized staff member checks contact details, claim information, media, and requested changes.
- Decision: staff approve, return for correction, or keep the record pending.
- Publication: approved public-listing changes are published; private office notes remain restricted.
Staff review required
Business record fields
Unique business IDInternal identifier
Business nameSingle business-name field
Owner or authorized contactPrimary contact
Phone and emailContact details
Address, city, county and ZIP codeBusiness location
Category and servicesBusiness classification
Business descriptionInternal and listing description
Business hoursOperating schedule
WebsiteBusiness website
Google Business Profile linkProfile reference
Social-media linksSocial profiles
Service areaCoverage area
Languages spokenCustomer service languages
Logo and photosApproved media
Public 956Biz listing URLPublic listing reference
Listing levelCurrent plan or level
Claim statusClaim tracking
Verification statusVerification tracking
Assigned staff memberInternal owner
Last updated dateRecord history
Private office notesRestricted internal notes
Staff-only area: Business records and private office notes must be restricted to authorized office staff. Business names are stored as one field and are not divided into first-name and last-name fields.